HealthcareReady Support

Healthcare Certification Prep

Need help with HealthcareReady? We're here for you. Reach out any time and we'll get back to you as soon as possible.

Email: axonlearningco@gmail.com

Frequently Asked Questions

How do I switch my exam track (NCLEX-RN, NCLEX-PN, CNA, PCT, FNP, PA)?

Go to the Profile tab and tap "Change" next to your current track. Your progress is saved separately for each track.

How does the free trial work?

New users get a 7-day free trial with access to 25 free cards per category and 15 AI-generated flashcards. After the trial, a Monthly or Annual subscription unlocks full access.

How do I cancel or manage my subscription?

Subscriptions are managed through your Apple ID or Google Play account, not within the app. On iPhone/iPad: Settings > [your name] > Subscriptions. On Android: open the Google Play Store app > tap your profile icon > Payments & subscriptions.

How does the referral program work?

Find your personal referral code in the Profile tab under "Refer a Friend." Share it with a friend — when they subscribe using your code, you get a free month added to your account. This can be earned up to 5 times per year. They also receive a discount on their first month if they apply your code during their 7-day trial.

I found a bug or have a feature request.

Use the "Send Feedback" option in the Profile tab, or email us directly at axonlearningco@gmail.com. We read every message.

Is my data backed up if I switch devices?

Yes. Your progress, bookmarks, and study stats are saved to your account and sync automatically when you sign in on a new device.

Privacy Policy

You can review our full privacy policy here: Privacy Policy